Location: The Mash House at West Fork Whiskey Co., 10 E. 191st Street, Westfield, IN
The Mash House at West Fork Whiskey Co. is seeking a welcoming and efficient Host to be the first point of contact for our guests. The ideal candidate is someone who thrives in a fast-paced environment, possesses a friendly demeanor and embodies Hoosier Hospitality. As the ambassador of our establishment, you will play a crucial role in setting the tone for our guests' dining experience.
As a Host, you will greet guests with a warm smile, manage reservations, and ensure that seating is organized and efficient. Your role is pivotal in managing the flow of our restaurant and enhancing guest satisfaction. We are looking for someone who can multitask, communicate effectively with both guests and team members, and maintain a positive attitude under pressure.
Acquire full knowledge of all West Fork Co. products, experiences, and the Mash House food and beverage menus.
Warmly greet and seat guests upon their arrival.
Manage reservations and table assignments, ensuring a smooth flow of service.
Assess and communicate wait times accurately to guests.
Inform guests about upcoming tours or tastings during wait times.
Assist in clearing and setting tables to expedite seating for new guests.
Ensure a fair and efficient rotation among servers when seating guests.
Handle to-go orders with precision and care.
Maintain cleanliness and organization in the bathroom areas throughout your shift.
Communicate effectively with the management team, servers, and guests to ensure a seamless experience.
A friendly, outgoing personality with a guest-first mentality.
Ability to work efficiently in a fast-paced environment.
Strong multitasking and communication skills.
Previous restaurant experience is preferred.
Familiarity with Open Table or similar reservation systems is a plus but not required.
$12 - $15 per hour based on experience, plus tips.
Full-time and part-time positions available.
Full-time employees are eligible for medical, vision, dental, and life insurance.
Join Our Family: At Mash House at West Fork Whiskey Co., we believe in creating a welcoming atmosphere not just for our guests but for our team members as well. We're building a family of dedicated individuals who support each other and are passionate about providing exceptional service. If you're ready to be the face of our establishment and make a positive impact on our guests' experiences, we'd love to have you join our team.